Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Artemian website, portfolio management platform, and related services (collectively, the "Service"), operated by [Artemian Legal Entity Name], a company registered in Brazil under CNPJ [XX.XXX.XXX/0001-XX] ("Artemian," "we," "us," or "our").

By creating an account, checking the box to accept these Terms, or otherwise using the Service, you ("Client," "you") agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

1. The Service

Artemian provides, depending on the plan you select:

• A hosted portfolio website for your business (static or dynamic, per plan);
• The Portfolio Manager, a tool that lets you create, edit, publish, and deactivate project listings displayed on your website;
• Domain name registration and/or management;
• Optional professional email hosting powered by Microsoft 365, managed by Artemian on your behalf;
• Optional brand and print material design (business cards, flyers, folders, and similar materials) and optional coordination of third-party printing and shipping.

We may add, modify, or discontinue features of the Service at any time. We'll make reasonable efforts to notify you of material changes that affect your plan.

2. Accounts

You must provide accurate information when creating an account and keep your login credentials confidential. You're responsible for all activity that happens under your account. Tell us immediately if you suspect unauthorized access.

You must be at least 18 years old and have the authority to bind the business you represent to these Terms.

3. Subscription, Billing, and Auto-Renewal

• Paid plans are billed in advance on a recurring basis (monthly or annual, as selected at signup), via our payment processor.
• Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. By subscribing, you authorize us to charge your payment method on file for each renewal.
• If a payment fails, we may retry the charge and/or suspend access to paid features until payment is resolved. We'll email you before suspending service.
• We may change prices for future billing cycles. We'll give you at least 30 days' notice by email before a price increase takes effect on your account. Continued use after that date means you accept the new price.
• All fees are exclusive of applicable taxes unless stated otherwise.

4. Domain Names

Where Artemian registers or manages a domain name on your behalf:

• The domain is registered for your benefit as the business it represents, and you are the intended beneficial owner of the domain, even while Artemian holds or manages the registrar account and DNS settings for operational convenience.
• Upon cancellation of your subscription or upon request, Artemian will initiate transfer of the domain to a registrar account and/or contact details that you designate, within [30] days, subject to any registrar-imposed transfer lock periods (e.g., the standard 60-day lock after registration or a registrant change) and subject to any unpaid fees related to the domain being settled first.
• You're responsible for providing accurate contact information for domain registration (WHOIS/registrant data) where required.

5. Third-Party Services

Some features rely on third-party providers, including but not limited to Microsoft (for email hosting), our hosting infrastructure provider, our payment processor, and, where applicable, print production and shipping partners. Your use of those features may also be subject to that third party's own terms (for example, Microsoft's Business/Enterprise terms for hosted email). We are not responsible for outages, changes, or discontinuation of a third-party service, but we'll do our best to notify you and help you transition if that happens.

6. Cancellation

You may cancel your subscription at any time from your account settings, or by emailing [support@artemian.cc]. Cancellation stops future billing but does not entitle you to a refund of amounts already paid, except as described in Section 7.

Upon cancellation:

• Your website and Portfolio Manager access will be deactivated at the end of the current paid billing period.
• We'll retain your account content and uploaded materials for [30] days after deactivation so you can request an export, after which it may be permanently deleted.
• Domain transfer will proceed as described in Section 4.
• Professional email accounts tied to a Microsoft subscription managed by us will be suspended per Microsoft's own account terms; export your email data before cancelling, as we cannot guarantee retrieval afterward.

7. Refunds

• Recurring subscription fees are non-refundable for partial periods once a billing cycle has started, except where required by law.
• One-time design or print production fees are non-refundable once the design work has been delivered or the print order has been submitted to production, since third-party production costs are incurred at that point.
• If we made an error in billing you, contact us and we'll correct it.

8. Content and Intellectual Property

• Your content. You retain ownership of the photos, project descriptions, business information, and other content you upload through the Portfolio Manager ("Client Content"). You grant Artemian a license to host, display, and process that content solely to provide the Service to you.
• Our platform. The underlying software, website templates, Portfolio Manager application, and Artemian's brand are owned by Artemian and licensed to you for use only while your subscription is active. You may not copy, reverse-engineer, or resell the platform itself.
• Design materials. For custom design work (business cards, flyers, folders, etc.), once paid in full, you receive a license to use the final delivered files (e.g., print-ready PDFs) for your business indefinitely. Editable source files (e.g., native Photoshop/Illustrator files) remain Artemian's property and are not included unless purchased separately as an add-on.

9. Acceptable Use

You agree not to use the Service to: violate any law; infringe someone else's intellectual property; upload false, defamatory, or misleading business claims; distribute malware; or resell the Service to third parties without our written consent.

10. Service Availability

We aim for high availability but do not guarantee the Service will be uninterrupted or error-free. Scheduled maintenance or issues with third-party infrastructure providers may occasionally affect access.

11. Limitation of Liability

To the maximum extent permitted by law, Artemian will not be liable for indirect, incidental, or consequential damages (including lost profits or lost business opportunities) arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 3 months preceding the claim.

12. Indemnification

You agree to indemnify and hold Artemian harmless from claims arising from your Client Content, your violation of these Terms, or your violation of any law or third-party right.

13. Governing Law

These Terms are governed by the laws of the Federative Republic of Brazil, without regard to conflict-of-law principles. Any dispute will be submitted to the courts of [City, State, Brazil], unless mandatory local consumer-protection law in your jurisdiction requires otherwise.

14. Changes to These Terms

We may update these Terms from time to time. We'll notify you of material changes by email or via the Service before they take effect. Continued use after the effective date constitutes acceptance.

15. Contact

Questions about these Terms: [legal@artemian.cc]